Frequently Asked Questions
FAQs
What cities do you serve?
You can view all of our locations by visiting the Locations page. If you don’t see a location available, please inquire with us at hello@photogbooth.com or contact us.
What is required for the setup?
*For the best results, we recommend the photo booth be set up INDOORS. Otherwise, please follow the required list below to ensure a safe and successful event. Our team will need the following:
Nearby parking with easy access to the venue
The booth requires 8×8 feet of working space that is 20 feet away from a powered outlet
The backdrop must be set up against a solid wall (to protect it from falling over)
The booth must be placed under a sheltered covering (to protect it from harsh sunlight, wind, rain, etc.)
The booth must be placed on a solid level surface (no sand, grass, water, etc.)
A strong Wi-Fi connection is required for the Social Sharing feature to work.
What time do you arrive for setup?
We try to arrive around 1 & ½ to 2hrs before the event start time. The actual set up takes about 30 to 45 minutes however we like to have additional time for trouble shooting.
Do you have insurance?
Yes, we have all the proper liability insurance with up to $2M in coverage. If your venue requires a certificate of insurance (COI), please let us know when it is one month away from your event.
Do you have a contract?
Yes, we have a contract that will need to be signed as you complete the booking process.
Is it required to have wifi in order for the booth to function properly?
Internet access required. Venue must offer wifi or you will need a strong cellular connection during the event. * We cannot guarantee a quality job without reliable internet on-site.
Can you do an event outside?
Yes, but the booth requires a shaded area. Protection from the sun offers the highest quality images for your event and protects our equipment.
Please note that an independent power source is required to run the booth.
How much is the deposit?
There is a $100 non-refundable deposit required to book a your event.
How do I reserve a photo booth?
Can I change my details after booking?
Yes, after you reserve a date for your event, you can always update the event times and package details at a later point. You are not locked into any specific choices initially.
What is an “Open Air” photo booth?
An “Open Air” photo booth means you don’t have to squeeze inside a closed-in booth. Instead, the open-air concept allows you to comfortably fit large groups of people and quickly get more people in and out of the booth providing you with more fun memories.
What does the photo booth look like?
To get a feel for what our photo booth looks like you can visit The Booth page or check out our Instagram account @photogbooth
How many photos can we take?
There is no limit to the number of photos taken. Your guests will be given an unlimited amount of sessions within the amount of time your photo booth is running at the event.
How many people can fit in the photo booth?
Up to 4-6 people can fit comfortably but the record now stands at 18!
Do you provide props?
Up to 4-6 people can fit comYes, we can provide a variety of modern sign props for your event. You can visit our Props page to get a better feel for what these look like.fortably but the record now stands at 18!
Does your photo booth work for kids?
Yes, the photo booth can be set to a specific height for kids.
How do I know whether a brand activation or life event service is best for me?
It comes down to your purpose for the event. If you’re looking for an interactive marketing experience that generates brand visibility for your organization; a brand activation is for you. For all other “life” experiences, Life Events are for you.
What is the difference between "Classic" and "Premium" AI Portraits?
Classic AI utilizes high-end stylistic filters to enhance the natural beauty of the shot. Premium AI is a deeper generative experience, virtually “transporting” your guests into custom-coded digital environments or allowing them to “try on” digital branded assets in real-time.
Do you provide services outside of Miami and Orlando?
This is a possibility, please contact us for a specific request.
